A guide to building trust: start with 11 questions to ask each other
trust is core to any functioning working relationship. But how do you build it? one aspect is showing who you are and finding out about...
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The Resolution Pod
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Sophie Clifford Eva Edel
- Apr 20, 2022
- 1 min
Dealing with difficult people at work. Restoring trust - a case study
what do you do when trust as broken down? it's now so bad collaboration is near impossible. maybe someone has gone off sick. hr has tried...
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Sophie Clifford Eva Edel
- Apr 20, 2022
- 1 min
Helping founders leave each other elegantly: a case study in facilitated conversation
you had a shared dream as co-founders. it's not worked out and it's painful. how do you unravel your partnership without tearing each...
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Sophie Clifford Eva Edel
- Apr 20, 2022
- 1 min
A manager dealing with difficult people at work. Communication coaching - another case study.
You are the manager. two people in your team are not getting on. you've tried what you could and it is still stuck. What do you do? We...
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Sophie Clifford Eva Edel
- Apr 20, 2022
- 1 min
Dealing with difficult people at work. Communication coaching - a case study
You are struggling to get on with a colleague, you find them impossible, unreasonable, they are making life at work a nightmare. What do...
19 views0 comments
Sophie Clifford Eva Edel
- Dec 1, 2021
- 2 min
Why workplace mediations don’t work; do this instead: our second tip for lawyers and HR advisers
As both a mediator and an employment lawyer, I have strong views on mediation in the workplace: it’s hardly ever used and often not...
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Sophie Clifford Eva Edel
- Nov 26, 2021
- 2 min
Why workplace mediations don’t work. Do this instead: our first tip for lawyers and HR advisers
As both a mediator and an employment lawyer, I have strong views on mediation in the workplace: it’s hardly ever used and not altogether...
21 views0 comments
Sophie Clifford Eva Edel
- Apr 12, 2021
- 4 min
HR: 3 key strategies for the ghostbusters of internal strife
This blog is based on research we did across different organisations where participants were mainly HR people and senior leaders. The aim...
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Sophie Clifford Eva Edel
- Apr 2, 2021
- 2 min
Resolving workplace frictions means equipping managers with more than training
This blog is based on a survey we did across different organisations where participants were mainly HR people and also some people...
75 views0 comments
Sophie Clifford Eva Edel
- Nov 10, 2020
- 2 min
The three things you need to do to avoid tense workplaces
“They’re getting so hard to work with”. To avoid getting to difficult working relationships you need to build a true listening culture....
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Sophie Clifford Eva Edel
- May 21, 2020
- 2 min
the 5 key steps to take when you’ve behaved poorly towards someone
Covid-19 places a strain on relationships at work and at home. We may not always be our best. But worry not - as mediators we know...
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Sophie Clifford and Eva Edel
- May 4, 2020
- 2 min
244 views0 comments
Sophie Clifford
- Jan 16, 2020
- 2 min
Co-founder hiccups?
A client told me once that his relationship with his co-founder was the most toxic relationship he had ever experienced in his life. Even...
28 views0 comments
Adrian Black
- Jul 16, 2019
- 3 min
The magic of impartiality
Recently, I took part in a mediation between two senior members of an organisation. Despite one working for the other, neither of them...
22 views0 comments
Sophie Clifford
- Jul 8, 2019
- 2 min
Why I am banning the word sexist - in the age of metoo
A frequent interaction between my kids will go something like this: Girl: ‘boys don't work as hard as girls’. boy: ‘that’s sexist’. Me:...
228 views0 comments
Sophie Clifford Eva Edel
- Feb 20, 2018
- 1 min
Finding the mediation that fits you
Mediation is not one size fits all - it's about finding the size that fits you. This article helps you decide what kind of mediation...
30 views0 comments
Sophie Clifford
- Jan 6, 2018
- 2 min
How to get a demanding employee to negotiate
My kids came home from school proudly telling me they had learnt the difference between a need and a want. This is great. My son now...
21 views0 comments
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