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Nov 10
2 min

The three things you need to do to avoid tense workplaces

“They’re getting so hard to work with”. To avoid getting to difficult working relationships you need to build a true listening culture. H...

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the 5 key steps to take when you’ve behaved poorly towards someone

Sophie Clifford Eva Edel

May 21
2 min

the 5 key steps to take when you’ve behaved poorly towards someone

Covid-19 places a strain on relationships at work and at home. We may not always be our best. But worry not - as mediators we know teste...

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Want to know the 5 key steps for dealing with someone who is tricky to handle?

Sophie Clifford and Eva Edel

May 4
2 min

Want to know the 5 key steps for dealing with someone who is tricky to handle?

Covid-19 places a strain on relationships at work and at home. But worry not - as mediators we know tested ways of getting through it so w...

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Sophie Clifford

Jan 16
2 min

Co-founder hiccups?

A client told me once that his relationship with his co-founder was the most toxic relationship he had ever experienced in his life. Even...

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Adrian Black

Jul 16, 2019
3 min

The magic of impartiality

Recently, I took part in a mediation between two senior members of an organisation. Despite one working for the other, neither of them h...

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Why I am banning the word sexist - in the age of metoo

Sophie Clifford

Jul 8, 2019
2 min

Why I am banning the word sexist - in the age of metoo

A frequent interaction between my kids will go something like this: Girl: ‘boys don't work as hard as girls’. boy: ‘that’s sexist’. Me: ‘...

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Sophie Clifford Eva Edel

Feb 20, 2018
1 min

Finding the mediation that fits you

Mediation is not one size fits all - it's about finding the size that fits you. This article helps you decide what kind of mediation proc...

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How to get a demanding employee to negotiate

Sophie Clifford

Jan 6, 2018
2 min

How to get a demanding employee to negotiate

My kids came home from school proudly telling me they had learnt the difference between a need and a want. This is great. My son now know...

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The Resolution Pod

Getting the best out of working with other people

The three things you need to do to avoid tense workplaces

the 5 key steps to take when you’ve behaved poorly towards someone

Want to know the 5 key steps for dealing with someone who is tricky to handle?

Co-founder hiccups?

The magic of impartiality

Why I am banning the word sexist - in the age of metoo

Finding the mediation that fits you

How to get a demanding employee to negotiate